01Scope
- Header analysis: Received chain order, time stamps and zones, Message-ID, Return-Path, X-Originating-IP
- Authentication results: SPF, DKIM signature verification, DMARC alignment, ARC
- Mailbox stores and exports: PST/OST, MBOX, EML, provider exports and their item metadata
- Attachments: hashing, file signatures, embedded metadata, links and their redirect chains
- Business email compromise patterns: look-alike domains, reply-to changes, inbox rules, thread hijacking
02Questions it answers
- Was this message really sent from the account it appears to come from?
- When was it sent and received in UTC, and by which path?
- Is the copy presented the original, or a forwarded or edited version?
- Did the attachment or link lead to the compromise?
- Which messages were read, moved or deleted by an intruder?
03Evidence used
| Source | What it yields | Note |
|---|---|---|
| Original message as stored at the recipient (EML/MSG with full headers) | Complete Received chain, authentication results, Message-ID, MIME structure | A forwarded or printed copy loses the original headers; obtain the item from the mailbox store. |
| Receiving mail server logs (MTA, gateway, filter) | Connecting IP, HELO, TLS, queue IDs, delivery time, filter verdicts | Server logs corroborate the Received headers the server wrote; the two must agree. |
| Mailbox audit and sign-in logs | Who read, moved, deleted or created rules, from which IP and client | See the cloud area for preservation; the logs expire. |
| Sender-side records where available (sent items, SMTP logs, DKIM keys in DNS) | Whether the message exists in the purported sender's store; key validity at the time | DNS records change; capture them with a time stamp when the examination is done. |
04How it is approached
Get the original item, not a copy of a copy
Export the message from the mailbox store with full headers; hash it; note the store, folder, item ID and export method.
Read the Received chain bottom-up
The lowest Received header is the first hop. Each hop's time is in that server's zone; convert all to UTC and check that times increase. Out-of-order or missing hops are findings.
Verify authentication, do not just read it
Re-verify the DKIM signature against the public key in DNS at the time of examination; evaluate SPF against the connecting IP in the receiving server's own Received header; check DMARC alignment of the visible From domain.
Compare with the sender's store
If the purported sender is available, look for the item in Sent Items and the SMTP logs; a message that exists only at the recipient needs a different explanation.
Trace attachments and links
Hash attachments, identify them by signature, read their embedded metadata. Resolve shortened links in a controlled environment and record the chain and final destination with times.
05Artifacts
The library records behind this area:
06Pitfalls
- The From header is writable by the sender; the Return-Path, the connecting IP and the DKIM domain are the fields that carry weight.
- Received headers added before the recipient's own server are trusted only as far as that server is; a sender can forge earlier hops.
- The Date header is set by the sending client and can be wrong or deliberately set; use server times.
- A valid DKIM signature proves the signing domain handled the message, not that the human named in From wrote it.
- Screenshots of emails are not email evidence.
07What the report states
- Source of the message item (store, folder, item ID), export method and hash.
- Hop-by-hop table of the Received chain in UTC with the server that wrote each line.
- SPF, DKIM and DMARC results as re-verified, with the DNS records captured and dated.
- A plain statement of what the headers prove about origin and what they do not.
08Questions to ask a report
- Was the original item with full headers examined, or a forwarded copy?
- Were DKIM and SPF re-verified, or only read from the Authentication-Results header?
- Do the receiving server's logs match the Received headers?
- What does the report say about the From display name versus the actual sending domain?
09Standards
- RFC 5322 — Internet Message Format
- RFC 5321 — Simple Mail Transfer Protocol (trace fields)
- RFC 7208 — Sender Policy Framework (SPF)
- RFC 6376 — DomainKeys Identified Mail (DKIM) Signatures
- RFC 7489 — Domain-based Message Authentication, Reporting, and Conformance (DMARC)
- RFC 8617 — Authenticated Received Chain (ARC)